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Media Account Recovery

Account Recovery

Get Your Accounts Back — Properly

A compromised or disabled account can cut off your audience overnight. We work the official recovery channels, restore access, and then close the gap that allowed it.

Get Your Accounts Back — Properly

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The Basics

What Is Account Recovery?

Account recovery is the process of regaining control of a social media, advertising or business account that has been hacked, disabled, restricted or lost with a departing employee.

Each platform has its own procedure, appeal route and evidence requirements. Success usually depends on submitting the right documentation through the correct channel — and on not making the situation worse with repeated failed attempts.

Recovery is only half the job. Restoring access without fixing the underlying weakness — shared passwords, missing two-factor authentication, no business manager structure — usually means it happens again.

Why It Matters

Why Recovery Matters Quickly

For many businesses, social accounts are the primary channel to customers. Losing access stops sales, support and advertising simultaneously.

Compromised accounts also cause active damage — attackers post scams to your audience, and every hour of that erodes trust you spent years building.

Advertising accounts add financial exposure, since compromised ad accounts are frequently used to run spend against your payment method.

Businesses need recovery support to:

  • Restore access quickly
  • Stop damage to their audience
  • Protect linked ad spend
  • Recover assets from ex-employees
  • Appeal wrongful restrictions
  • Prevent it happening again
What We Do

Our recovery services

Official channels only, followed by the security work that prevents a repeat.

  • Account Recovery

    Hacked and disabled account recovery across Meta, Instagram, Google, LinkedIn and X.

  • Security Restoration

    Passwords, two-factor authentication, recovery contacts and sessions all reset.

  • Social Media Recovery

    Page, profile and business asset recovery including reclaiming admin rights.

  • Access Management

    Proper Business Manager structure so accounts belong to the company, not individuals.

  • Data Protection

    Content, follower and advertising data preserved and backed up where possible.

  • Appeal Handling

    Policy violation and wrongful restriction appeals prepared and submitted correctly.

  • Ad Account Recovery

    Disabled advertising account appeals and billing dispute support.

  • Ongoing Protection

    Monitoring, access reviews and security policy for the team.

The Payoff

Benefits of professional recovery

  • Faster restoration

    Correct channels used the first time.

  • Damage contained

    Malicious activity stopped quickly.

  • Protected spend

    Ad account access secured.

  • Proper ownership

    Assets held by the business, not staff.

  • Prevented recurrence

    The original weakness closed.

Common Pitfalls

Why many brand efforts fail

Reputation work fails when it is reactive, inconsistent, or attempts shortcuts that platforms are built to detect.

  • Only acting after a crisis
  • Fabricated or incentivised reviews
  • Ignoring negative feedback entirely
  • Inconsistent messaging across channels
  • No monitoring in place
  • Coverage in irrelevant publications
  • Treating PR as a one-off campaign
  • No plan for account compromise
How We Work

A clear path from audit to authority

  1. Reputation audit

    Branded search, reviews, social mentions and coverage assessed as they stand today.

  2. Goal setting

    We agree what should rank, what should be addressed, and what success looks like.

  3. Monitoring setup

    Alerts configured across search, review platforms, social and news.

  4. Asset building

    Owned properties, profiles and content created to occupy branded results.

  5. Outreach & placement

    Media, creator and partnership outreach executed against the plan.

  6. Response management

    Reviews and mentions answered to agreed tone and escalation rules.

  7. Suppression & removal

    Policy-violating or defamatory content pursued through legitimate channels.

  8. Ongoing reporting

    Search results, sentiment and coverage reported on a monthly cycle.

What We Track

Results measured in what people find

  • Branded Search Results
  • Average Review Rating
  • Review Volume Growth
  • Share of Positive Sentiment
  • Media Placements Earned
  • Referral Traffic
Investment

Recovery pricing

Assessed per case; we tell you honestly if recovery is unlikely before you engage.

Recovery Case

₹20,000 / $270

per case

  • Case assessment and viability check
  • Documentation prepared and submitted
  • Appeals through official channels
  • Security hardening after recovery
  • Business Manager restructure
Report an Incident

Pricing depends on the current baseline, the number of platforms involved, and the scale of coverage required.

Why VD Infotech

The right reputation partner changes the outcome

  • Audit before promises

    We show you the baseline first.

  • Legitimate methods

    Proper channels, never fabrication.

  • Always monitoring

    Issues surfaced early, not late.

  • Real relationships

    Placements with outlets that matter.

  • Crisis ready

    Plans agreed before they are needed.