Never Miss a Call, Opportunity, or Customer Again – With Our Live Receptionist Team
First impressions matter — and your phone or chat support is often the first point of contact. At VD Infotech, our Virtual Receptionist Services help you manage your calls, messages, appointments, and customer inquiries professionally, 24×7, and cost-effectively.
We serve as an extension of your brand, ensuring every customer is greeted with warmth, accuracy, and promptness — whether it’s a sales lead, a service request, or a follow-up call.
🧑💼 Who Can Benefit?
- 🏥 Clinics, doctors, and wellness centers
- 🧾 Law firms, real estate offices, finance consultants
- 📞 Call-intensive businesses & service providers
- 🛍️ E-commerce businesses handling customer queries
- 🏢 Remote or hybrid companies with no front desk
- 🌐 International companies needing multilingual receptionists
🧩 Our Virtual Receptionist Services Include
| Service Category | Description |
|---|---|
| ☎️ Inbound Call Handling | Answer customer calls, provide business info, handle FAQs |
| 📅 Appointment Booking | Schedule, reschedule, or cancel meetings and appointments |
| 🧾 Lead Capture & Routing | Record caller info, qualify leads, and forward to the right person |
| 📧 Message Taking & Emailing | Take messages and send email summaries in real-time |
| 🔄 Call Forwarding | Redirect important calls to you or your team instantly |
| 🗣️ Multilingual Support | English + Hindi receptionists; support for other regional languages |
| 📞 After-Hours Support | Manage calls outside business hours with voicemail or live rep option |
| 📊 Monthly Call Reports | Get detailed reports of all answered/missed calls, leads & actions |
🧠 Platforms We Integrate With
| Category | Platforms Supported |
|---|---|
| Call Systems | Aircall, RingCentral, Grasshopper, Exotel, CallHippo |
| CRM & Forms | HubSpot, Zoho CRM, Google Forms, Typeform |
| Calendar Tools | Google Calendar, Calendly, Microsoft Outlook |
| Messaging/Email | Gmail, Outlook, Slack, WhatsApp Business |
📦 Virtual Receptionist Packages
| Plan | Monthly Price (INR/USD) | Inclusions |
|---|---|---|
| Starter | ₹12,000 / $145 | • 9 AM – 6 PM support • 40 calls/month • Message forwarding + Email |
| Growth | ₹25,000 / $300 | • Extended hours • 100 calls/month • Lead Capture + Calendar Sync |
| 24×7 Pro | ₹50,000+ / $600+ | • 24×7 Live Answering • Unlimited calls • Multilingual & Dedicated Rep |
Custom plans available for call-heavy businesses or brands needing branded call scripts.
🧪 Case Study: Receptionist Support for Healthcare Chain
Client: A US-based dental clinic chain with 4 locations
Problem: Missed calls outside business hours, no consistent intake process
Solution:
- Provided 24×7 virtual receptionists trained on clinic-specific FAQs
- Handled appointment scheduling and message logging
- Delivered daily call reports and summaries
Results:
- Reduced missed calls by 95%
- Increased confirmed appointments by 42%
- Enabled staff to focus on patient care instead of phone handling
🏆 Why Choose VD Infotech?
- ✅ India-based multilingual receptionists with excellent English fluency
- ✅ Trained for your business — with scripts, workflows & escalation maps
- ✅ Time zone-aligned support for global operations
- ✅ No hardware needed — 100% cloud-based setup
- ✅ Confidential, friendly, and empathetic tone
- ✅ Free call logs, performance reporting, and CRM updates
🔄 Add-On Services
| Add-On | Ideal For |
|---|---|
| 📜 Call Script Customization | Ensure every receptionist follows your exact brand voice |
| 🧾 Lead Qualification Logs | Score and categorize inbound calls for sales teams |
| 📅 Full Calendar Management | Book, manage, and confirm appointments with auto-reminders |
| 🧑💼 Dedicated Receptionist | Get a branded, full-time VA assigned exclusively to your business |
📞 Make Every Call Count with a Human Touch
With VD Infotech’s Virtual Receptionist Services, you ensure that every client, patient, or customer interaction is handled with professionalism, empathy, and efficiency — even when you’re not available.
📍 Office: B-06, Block H, Sector 63, Noida, UP
🌐 Website: www.vdinfotech.in
📧 Email: info@vdinfotech.in